Shipping, returns and exchanges

Shipping

Please find our shipping policy below. We are working hard to keep improving our products and to expand our collection with clothes for tall men. We currently offer free shipping to select countries only. We thank you for your understanding. As for now we only ship to countries within the European Union.

Orders to the Netherlands, Germany and Belgium

> Always free shipping.
> Free exchanges.
> Returns at own expense. (or €7 with label through our return portal)

Orders to the rest of Europe

> Free shipping on orders above €200.
> For orders lower than €200 please see below table for current rates.
> Returns at own expense.

We are working hard to process your placed orders as soon as possible so your order will be shipped the same day. We strive to have orders which are placed before 15:00h (CET) fulfilled and shipped the same (business)day. Please note that most forwarders don’t ship and deliver on Sundays (and sometimes Mondays).

Returns

By providing the best possible product information in our webshop we strive to deliver you products which exceed your expectations. Should you, for any reason, feel the need the return an ordered product either way, you may do so within 30 days after receiving your order. A refund of your returned item(s) will be made through the payment provider which you used upon placing your order and will be done after we have received and checked your returned item(s).

Returns are at your own expense. You can use the button in your order confirmation email to create a DHL return label, for which we will charge €7 (free for exchanges). Or send us an email/whatsapp to receive the link.

Our return address is:

TALL TAILORS – Returns
Nering Bögelweg 123
7418 HJ Deventer
The Netherlands

We only refund returned items which meet the following standards:

> Items that have been used, washed, ironed or dry-cleaned cannot be returned.
> Items must be returned with the tag or sticker still attached.
> Items must be free of hairs, odours, scents, liquids or other substances.
> We can require payment for items that have been damaged.

Exchanges

Should you want to exchange an item, because you ordered the wrong size or you simply don’t like the item you bought, please inform us through email so we can check your desired item is in stock. After confirmation on our side we will retain your desired product and you can return your item(s) to us! Return and re-shipping will be on our account.

Shippingrates per country

Please see below table to find your rate for shipping to your selected country.